Shipping Policy

Thank you for choosing The Cloud Tech Store for your technology needs. Please review our updated shipping policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.

Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). Please note that during peak seasons, processing times may be slightly extended.

Shipping Methods

We offer several shipping options to meet your needs. The available methods and estimated delivery times will be displayed during the checkout process. The Cloud Tech Store partners with reputable manufacturers and distributors to ensure the safe and timely delivery of your orders.

Shipping Origin

All orders are shipped directly from the manufacturer and, in some cases, from authorized distributors. This allows us to provide you with a wide range of high-quality products.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping charges before completing your purchase during the checkout process.

Shipping Confirmation

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track your package and estimate the delivery date.

Responsibility Transfer – FOB (Origin)

For all shipments, the responsibility for the items is transferred to the buyer when the goods are handed over to the carrier at the point of origin (e.g., the manufacturer’s or distributor’s facility). The Cloud Tech Store is not responsible for any loss, theft, or damage that may occur during transit.

Address Accuracy

It is crucial to provide accurate shipping information when placing an order. The Cloud Tech Store is not responsible for orders shipped to incorrectly provided addresses. Please double-check your shipping address before finalizing your purchase.

Delivery Times

Shipping times depend on the processing times and inventory levels of the manufacturer or distributor. While we strive to provide accurate estimates, variations may occur. The Cloud Tech Store is committed to keeping you informed of any delays that may impact your delivery.

International Shipping

For international orders, additional customs fees, taxes, or duties may apply. The Cloud Tech Store is not responsible for these charges, and they are the responsibility of the customer. Please check with your local customs office for more information.

Returns due to Failed Delivery Attempts

Please be aware that The Cloud Tech Store bears no responsibility for any charges or consequences related to declined orders or failed delivery attempts. Customers are required to engage with Customer Care and adhere to the outlined procedure to mitigate any potential fees or other issues (such as lost packages).

Contact Information

If you have any questions or concerns about our shipping policy, please contact our customer service team at info@cloudtechstore.com.

The Cloud Tech Store reserves the right to update this shipping policy at any time. Please check our website for the latest information.